Customer-centric
Your close rate is the scoreboard. We design the floor around the job you actually sell.
About
An outbound call center for work that still closes in person.
Most companies buy lists or run ads, then hope someone answers. CallsEngine runs the outbound operation instead — agents, dialer, scripts, and the CRM pipe — so the calendar fills with inspections, appointments, packages, or consults the team can actually run. Two products: a purpose-built floor, or appointment packs.
The mission
Empower operators to hit sales goals through a call center that is actually theirs: trained on their trade, wired into their workflow, and measured on holds that show. We still build rooms from scratch — platform, hiring, training, integration — because a rented generic bench does not survive first contact.
A remote team, mailing address in Florida. Clients across roofing, solar, HVAC, insurance, merchant cash advance, personal injury, and tax relief. Buy a pack of booked appointments — commitment as low as 10 — or stand up a purpose-built call center we staff, pay, and integrate with your CRM.
How we operate
Integrity
Recordings, notes, and numbers you can audit. No recycled leads dressed up as exclusives.
Excellence
Agents are trained like closers, not readers. Scripts, tone, and follow-through get coached weekly.
Innovation
Dialer, data, and API work that keeps your CRM current without a Friday CSV ritual.
The desk
A small leadership bench. The floor behind them is the product.
CK
Charles Kay
CEO, Founder
Builds the operation: model, markets, and the standard every campaign is measured against.
RM
Relisa Morina
Director of Operations
Hiring, QA, and the daily machine that keeps the calendar full.